Support

World-class support

The Oyster World Rally is a unique circumnavigation, with the reassurance of Oyster’s world-class Rally team with you every step of the way. Every comfort and convenience is precisely composed, every detail carefully considered, exclusively for Oyster owners.

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Proven experts with you all the way

Training and unconditional support

Solutions and services for every requirement

Stir your senses and immerse yourself in new cultures with exclusive events at each destination

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RALLY SUPPORT

Uncompromising support and personalised service

With four successful world rallies behind us, our team are experts in managing circumnavigation events on this scale. They have worked together before, during and after each Rally to hone every aspect of our training, logistics, concierge service and technical support to make it an engaging and seamless experience from the moment you sign up.

Wherever you are in the world, our team will be there to support you – before you depart from each destination, during ocean passages and on arrival at the next destination. They ensure you have all the information required, including weather planning, destination information via the Oyster World Rally App, and updates to safety and security en route. Should any issues arise, they will also help resolve them, 24/7.

All this frees you, your friends and family to immerse yourselves fully in this unique experience. It is this uncompromising level of support and elevated personalised service that sets Oyster apart.

To ensure you are fully prepared for your voyage of a lifetime, we run an 18-month training and events programme before you set sail. We focus on a wide range of skills and information that will enhance your abilities, confidence and enjoyment of your circumnavigation.

Every owner receives a copy of the Oyster World Rally Guide, a comprehensive digest of all we have learned from four Rallies. At over 600 pages it is an indispensable everyday guide to the voyage.

Rally training covers everything from yacht preparation to ocean navigation and weather, onboard systems, downwind sailing techniques, safety and sea survival training and medical training, through to SSB/Long Range Radio Operators Course and yacht provisioning.

At least one member of each yacht must complete their RYA Yachtmaster offshore practical with exam (or agreed equivalent), RYA Ocean Yachtmaster theory is recommended but not compulsory, MCA Medical First Aid at Sea (4-day course) and SSB/Long range radio operators course/licence only compulsory if SSB Equipment installed on a yacht. All persons taking part must complete a Sea Survival Course within 12 months of the start. We encourage everyone to join us for our pre-Rally seminars and courses to make sure each yacht is fully prepared.

Our experienced team is here to make your voyage the sailing adventure of a lifetime.

Logistics team

Our highly experienced logistics and administration team are all seasoned sailors, always there to ensure the Rally runs seamlessly. From arranging berthing, immigration and customs documentation, coordinating technical support, and dealing with clearance formalities and local agents, to training and 24/7 support on the voyage, they are always available to support you.

Concierge team

A travel partner that takes Oyster’s circumnavigation to the next level. Whatever appeals to you, our team of experts create unique luxury travel itineraries featuring breathtaking activities and adventures, and indulgent luxury escapes on and off the Rally route. Our concierge service can take care of every detail from local transport and dining reservations, to travel logistics for family and friends joining you on the Rally. This is effortless luxury adventure. See our Explorer Rally package for more details.

Technical team

Our Technical Support team work directly with Oyster’s build teams and Project Managers, so they have an unrivalled knowledge of our yacht's engineering, electrical and mechanical systems. They support you at every destination and ensure your Oyster is in prime order for the passage ahead.

After Sales team

Our legendary After Sales team work seamlessly with our logistics team to guarantee a timely supply of spares and parts to keep you on the move. No other yacht builder offers this level of reassurance.

Oyster services

In addition to our Rally team, owners have access to a wide range of Oyster services including Oyster Crew, Servicing, Refit and Brokerage, should you choose to sell your yacht once your circumnavigation is complete.

Rally Partners

Our Rally partners work alongside our Rally team to deliver parts and professional support to keep the fleet on schedule throughout the circumnavigation.

We’ve travelled around the world, fixed boats in exotic locations, and had amazing adventures however our greatest experience has been to meet so many incredible people. A huge thank you to you all, including the Oyster support staff for sharing this journey with us.

Pete & Liz Griffiths, Oyster 72-12a Latobe

For first-timers, we highly recommend joining the Oyster World Rally because the organisers do all the planning and they take you on the safest routes, whilst still visiting the most beautiful destinations imaginable.

Miguel Garcia, Oyster 595-3 Aliena

Preparing for the Oyster World Rally 2022-23 has been incredible. Every step of the way there has been a Zoom training session, a helpful email or a personal phone call from the Oyster team. We cannot thank our Oyster “family” enough for their help and support.

Louis Goor, Oyster 655-2 Irene IV

Rally Stories

Inspiring stories and adventures

Oyster 565 Luxury Yacht Sailing Fiji Sunset

Skippers' Tips

Running a new boat and managing expectations

For skipper Fabian Fisahn and his wife Daniela, the Oyster World Rally started at a brisk pace as they got to grips with a brand new boat, Oyster 565 Infinity.

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Sailing the Panama Canal on the Oyster World Rally

Read how the Oyster World Rally team has supported the 2022-23 fleet with a bucket list experience for sailors globally: transiting the Panama Canal.

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How do you prepare to sail around the world?

A sailing circumnavigation is a huge enterprise, but with the right planning, training and preparation it is more than achievable.

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Sailing the Agulhas Current: A mighty force of nature

To reach Cape Town from the east, circumnavigators must face the mighty Agulhas Current, notorious for producing some of the world’s biggest waves. But with support, expert advice and patience it can be an exhilarating ride.