After Sales

Unrivalled support and service

When they say you’re never alone on an Oyster, it’s true. When you buy an Oyster, you are becoming the owner of more than just a yacht, whether it is a new or brokerage model. As part of the Oyster family, you have the reassurance that our exceptional After Sales and Support team will look after you throughout your time as an owner.

Wherever you are in the world, you are only a satellite phone call away from one of our expert teams who will do everything they can to resolve any issue. They will guide you through any on-the-fly repairs and arrange to get your parts delivered to your chosen destination as soon as possible. One owner described our service as “...the best After Sales service unit in the yachting industry”. It is an accolade we aim to live up to every day, wherever you are in the world.

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A comprehensive international service network

Deep Oyster Know-How

Based in the UK, our After Sales department is the nerve centre of Oyster. With extensive knowledge across most Oyster models, we have a clear understanding of the issues owners may encounter and how best to resolve them. Whether you require a small component or a complete new rig, we will endeavour to source the exact part and deliver it to you anywhere in the world as part of our luxury yacht services.

Our Services

Our luxury yacht service covers parts, spares, technical support, and expert advice. Whether you're a new or existing owner, we provide everything you need to enjoy sailing your Oyster. From below-deck and above-deck components to galley equipment, bed linen, and safety kits, every detail is covered. We also create tailored recommended spares lists for all new yachts, designed to match your sailing style.

Our support continues throughout the Oyster World Rally, with spares and technical backup provided before, during, and after your voyage.

After Sales Team

We are a dedicated team passionate about making your Oyster ownership a true pleasure. Our technical specialists are always available to offer expert support and guidance, backed by a wealth of knowledge that underpins everything we do. By working collaboratively and sharing decades of experience with Oyster yachts, we ensure every solution is both effective and expertly tailored.

A comprehensive international service network

All services

We are perfectly placed to help facilitate any of the following services for owners at any time:
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All services
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OYSTER SHOP

From branded apparel to the signature collection, discover a curated collection of clothing and gear made for true Oyster enthusiasts. 

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The new compressor actually arrived today! Wow. I wanted to acknowledge what an amazing resource After Sales has always been, during my Oyster ownership. In this case, my primary fridge compressor failed and I’m leaving on a cruise in less than two weeks. Every US vendor I contacted said they were out of stock and new inventory was expected in two weeks. I learned from one of them that the new inventory is being held up, awaiting potential tariff changes, so I think it would have been highly suspect that the shipment would have even arrived then. My cruise would have been ruined, had you not been able to source one for me and get it to the US in 3 days! Wow. Many, many thanks for your excellent support.
Oyster 575/14 Juniper
We have just completed our circumnavigation with the Oyster World Rally 2024-25 — a truly unforgettable journey. This achievement was made possible in no small part thanks to the outstanding After Sales support provided by you and your team.
Jacek Reschke, Oyster 56/66 Shanties
Thank you so much for your support, as always it is wonderful having Oyster After Sales support! It truly makes owning an Oyster a true joy in my life!
Oyster 55/19 Botany Bay
The legendary Oyster After Sales was one of the key drivers behind me buying an Oyster and now I have worked closely with them in supporting Uhuru’s circumnavigation, they are the reason my next purchase will be another Oyster. They bring order and simplicity to the complex task of maintaining a yacht underway in far-flung locations and are my lifeline when we need parts in an emergency.
James Ashwell, Oyster 62/20 Uhuru

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