Yachts Charter Brokerage Ownership Oyster World Rally

Warranty

The Oyster warranty

At Oyster, we are committed to the smooth and trouble-free running of our yachts, of which our warranty and Oyster’s legendary Customer Care team are the foundation. Taking advantage of Oyster’s warranty provides peace of mind and will enhance the value of your vessel at re-sale, when listed with the ‘Oyster Approved’ brokerage programme.

Manufacturer’s warranty

All new Oyster yachts purchased from January 2024 come with a two year warranty which meets industry standard and EU law. In addition, teak decking, hull and deck mouldings are warrantied for three years as standard, provided they have been maintained in accordance with the owner’s manual.

Warranty Inclusions:

2 year warranty includes:
- Structure
- Laminate
- Carpentry
- Keel
- Electrical/mechanical systems
- Standing rigging, through to
- Propulsion/power generation
- Third-party equipment
3 year warranty includes:
- Teak decking
- Hull mouldings
- Deck mouldings

As part of the manufacturer’s warranty, we also install our new ‘black box’ onboard all new Oyster yachts. This provides real-time data through the owner’s Oyster App. The subscription for the App and black box connectivity is included within the initial two year manufacturer’s warranty. Crucially, this system allows tracking of the vessel’s movements and service history, with all records and more, accessible to owners through the App.

Oyster warranty requirements

To validate the Oyster manufacturer’s warranty you will need to meet the following requirements:

Requirements:

Vessel has been serviced at an approved Oyster Service Centre, within the Oyster Global Service Network
Vessel has been maintained in accordance with the owner manual, Oyster and partner service schedules
Vessel has had one annual haul-out by Oyster service for standard below waterline checks
Onboard black box must has been continuously operational